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Why I started Simon Says Systems

Small businesses deserve an IT person who knows their setup, takes their data seriously, and shows up. Here's why I built Simon Says Systems.

By Craig Simon1 min read
In this article

After more than 30 years in IT, 22 of them in cybersecurity, I kept seeing the same thing happen to small businesses around southwest Riverside County, across all kinds of industries.

They’d hire an IT provider that never got to know their business software or how their team worked. Or they’d sign with a national help desk that treated a computer problem stopping the whole office like any other ticket in the queue. Either way, the business lost time and productivity, and quietly worried about whether its data was actually protected.

I started Simon Says Systems to be the opposite of that.

What “the opposite of that” means

You get me. Not a rotating cast of technicians, not a ticket number. One person who knows your business, your software, and your setup.

I’m local. I’m based in Menifee, and “local” isn’t a marketing word here. Most fixes happen fast over a secure remote session, and when something genuinely needs hands-on, I can come to your office instead of leaving you on hold.

I take your business data seriously. Security belongs in everyday IT, whatever industry you’re in. If your business has specialized security or compliance requirements, we define that additional work around your setup.

I’m honest about scope. I run business-hours, local support, not a pretend 24/7 national footprint. If something isn’t my lane, I’ll tell you and point you to the right partner.

That’s the whole idea. Keep your business running, keep your data protected, and be the kind of IT person you can actually get on the phone.

If that sounds like what your business has been missing, let’s talk.

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